There has been an increase in online shopping since the start of COVID-19 - a global pandemic with lockdown orders in place for many countries. With online shopping up, shipping carriers have been operating at full capacity, causing major delays and errors in the US.
We are not responsible for any delays, lost or stolen packages, or any other errors that may occur due to USPS, UPS, FedEx, DHL, and all other carriers. We understand that it is frustrating. Please use these links to file a claim or get in contact with them directly.
File a claim: