Yes, we ship to over 200 countries via DHL from our New York studio. For more information, please visit our shipping page.
It depends on where you are, and what you've ordered. In stock items ship within 1-2 business days. Made-to-order and custom items have their individual expected ship date shown on every product page. Delivery details will be provided in your confirmation email. Please see our shipping page for more details.
We use UPS, USPS, and DHL. You’ll be asked to select a delivery method during checkout.
Anya Lust will be in small print on your otherwise very discreet package. If you'd like us to change the name to ANYA or A.L. LLC please let us know in the notes at checkout.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just visit our returns portal, and we’ll take you through the process. Our return policy can be found here.
Possibly! Some items can be ordered after they sell out, but you may experience a delay in receiving it. Please email us at firstname.lastname@example.org with a link to or the name of the product.
Yes! The quickest way to help with fit and style questions, is to chat with us using the little lavender bubble on the bottom lefthand of your screen. Alternatively, you can email us at email@example.com.
Have you read our men's guide, yet? If that doesn't help, please chat with us using the little lavender bubble on the bottom lefthand corner of your screen. We'll be happy to assist you!
We're here to help! Please contact Mara at firstname.lastname@example.org.
We're open to select press opportunities, and our founder often explores topics beyond lingerie - from relationships to style and more. Contact RAGDOLL PR: email@example.com.
Please contact firstname.lastname@example.org.
Yes! If it's a good fit, we would be happy to provide samples. A signed contract is required before any samples are provided. Please contact RAGDOLL PR: email@example.com.
We're looking forward to a beautiful partnership! Please get in touch with firstname.lastname@example.org.